Klub 11 Program Terms and Conditions

Klub 11 Pre-member Terms and Conditions


General Terms and Conditions

1. Eligibility: Any person who is aged 18 or above and satisfies the membership entry requirements as may be specified by K11 LP from time to time is eligible for application for Membership.

2. Discretion to Decline: K11 LP is entitled to decline any application for Membership at its absolute discretion without giving any reasons.

3. No Klub Points: For avoidance of doubt, K11 LP does not offer any Klub Point to Members for any spending in Transaction by the Members which are already counted as fulfilment of the applicable conditions for application of Membership.

4. Use of Card: K11 LP and the Designated Merchants are entitled to request a Member to produce his Card when he claims for any Benefits or make a request in relation to his Membership, the Card, the Klub Points and the Benefits. K11 LP and the Designated Merchants are entitled to assume without proof that the bearer of a Card is the Member named thereon.

5. Non-Transferability: The Membership, the Card, the Klub Points and the Benefits are not transferable by the Member and may only be used or enjoyed by the Member to whom the Membership, the Card, the Klub Points and the Benefits are granted or issued.

6. Pre-Membership: No Benefits will be enjoyed by Pre-Members including but not limited to the granting of Klub Points.

7. Upgrade to Gold Member of Pre-Membership: Upon registration as Pre-Member after the first time transaction, if the accumulated spending of Pre-Member has reached HKD5,000 within 60 days or same-day spending has reached HKD3,000, he/she will be upgraded to Gold Member automatically. If Pre-Member fail to fulfill the upgrade requirement within the designated period, the accumulated spending record will be forfeit and it will be re-calculated upon the next transaction.

8. Termination of Pre-membership: K11 LP is entitled to terminate the Pre-Membership of a Pre-Member automatically if the Pre-member does not satisfy all conditions for becoming a Gold Member within the period specified by K11 LP. Upon such termination, K11 LP is also entitled to forfeit all accumulated spending of such Pre-Member and does not include them for calculation of Benefits purpose.

9. Registration Required: To earn Klub Points, the Gold Member shall register the spending in the Transaction by presenting his Card and other proofs as specified in the terms and conditions to the Klub Concierge Perks in the same K11 or Designated Mall or other locations as specified by K11 LP from time to time within 7 days after the date of the relevant Transaction or other period as specified by K11 LP from time to time. Klub Points are deemed to be earned by the Gold Member on the date of the Transaction.

10. Deemed Correct: If a Gold Member does not report the error on Klub Points to K11 LP within thirty (30) days from date of issue of a statement from K11 LP to the Gold Member, the Gold Member is deemed to agree to the accuracy of the Klub Points on the statement.

11. Cut-off Date: The Klub Points which a Gold Member has earned will be subject to a cut-off date depending on the date the Gold Member becomes a Gold Member of Klub 11.

Date of Joining Klub 11 as a Gold Member Klub Points Cut-Off Date

1 January to 31 March 31 March of each following year

April to 30 June 30 1 June of each following year

July to 30 September 30 1 September of each following year

1 October to 31 December 31 December of each following year


12. Expiry: All the Klub Points earned on or before the corresponding cut-off date shall expire within 14 days of the day after the corresponding cut-off date.

13. Use: The use of the Klub 11 Website and facility by the Member is also governed by, if any, the applicable terms and conditions and the Privacy Policy Statement of such website and facility.

14. Additional Terms: K11 LP is entitled to impose additional terms and conditions in respect of the Membership, the Card, the Klub Points and the Benefits from time to time. Should there be any inconsistencies between the terms and conditions of this Agreement and those additional terms and conditions, those additional terms and conditions shall prevail.

15. Verification of Identification: K11 LP and the Designated Merchants are entitled to request a Member to present his Card and, if necessary, other identification documents for verification of identities of the Member when the Member claims for any Benefits.

16. Right to Terminate or Suspend: K11 LP reserves the right to forthwith terminate or suspend the Membership of any Member at any time at the sole discretion of K11 LP without any reasons or compensation.

17. Forfeiture of Klub Point: K11 LP is entitled to cancel all unused Klub Points of a Member forthwith upon termination of its Membership for whatsoever reasons without any compensation.

18. Waiver of rights: A Member hereby is deemed to have read, understood and agreed that he does not rely on any statement, representation, assurance or warranty made by K11 LP and shall waive all of his rights, if any, against K11 LP in relation thereof.

19. Right to Modify: K11 LP is entitled to, at any time, modify the structure, contents and other features of the Program, including but not limited to joining programs of or having arrangements with other programs for customer rewards and targeted offers.

20. Right to Amend: K11 LP is entitled to revise and amend this Agreement at any time without any prior notice.

21. Right to Interpret: The right to interpret this Agreement is vested in K11 LP. In case of any disputes, the decision of K11 LP shall be final and binding on all parties concerned.

22. English Version Prevails: The Chinese version of this Agreement is for reference only. In case of discrepancies between the English version and the Chinese version, the English version prevails.

23. Governing Law: This Agreement shall be governed by the laws of Hong Kong Special Administrative Region and shall be subject to non-exclusive jurisdiction of the courts of Hong Kong.


Full version of Terms and Conditions of Klub 11 Program set out at Klub 11 website (www.klub-11.com) applies to this enrolment form.

 


Klub 11 Program Terms and Conditions

 

1. Definitions

1.1 Benefit means any rewards, services, benefits, promotions, privileges, offers or the like offered or to be offered to the Members by K11 LP or any third parties (including but not limited to the Designated Merchants) under the Program from time to time.

1.2 Card means a membership card (including but not limited to a Pre-Membership Card, Gold Membership Card and such other kinds of membership cards as may be specified by K11 LP from time to time) issued to a Member for enjoyment of the Benefits.

1.3 Card Issue City means the city specified on the face of a Card.

1.4 Designated Malls means any commercial premises other than K11 Art Malls (whether in Hong Kong or in Mainland China) as may be designated by K11 LP from time to time.

1.5 Designated Merchant means any merchant who offers or will offer rewards, services, benefits, promotions, privileges, offers or the like to the Members under the Program subject to the applicable terms and conditions, whether specified herein or the otherwise. A list of such merchants is set out at http://www.klub-11.com/memberprom.aspx?type=p1&languageType=english and may be varied and updated by K11 LP from time to time without any prior notice.

1.6 Gold Member means a person admitted by K11 LP to be a Klub 11 gold member under the Program subject to such terms and conditions as K11 LP may think fit.

1.7 Hong Kong means the Hong Kong Special Administrative Region.

1.8 K11 LP means K11 Loyalty Program Limited, a company incorporated in Hong Kong with registered office at 10/F, Inter-Continental Plaza, 94 Granville Road, Tsim Sha Tsui, Kowloon, Hong Kong.

1.9 K11 Art Mall means any K11 Art Malls (whether in Hong Kong or in Mainland China) as may be designated by K11 LP from time to time.

1.10 Klub Concierge Perks means a service counter in any K11 Art Mall or Designated Mall or other location as may be designated for use by K11 LP from time to time.

1.11 Klub Point means the credit point granted to the Members by K11 LP under the Program.

1.12 Klub 11 Website” means the website at www.klub-11.com.

1.13 Member means any Pre-Member, Gold Member and other class of members of Klub 11 as may be designated by K11 LP from time to time.

1.14 Membership means the membership of Klub 11 of whatever class.

1.15 Participating Merchant means any merchant recognized or to be recognized by K11 LP, with whom a Gold Member who spent is entitled to earn Klub Points subject to the applicable terms and conditions in clause 6. A list of such merchants may be varied and updated by K11 LP from time to time without any prior notice. For the avoidance of doubt, a Participating Merchant does not include:
(a) any car park operators, hotels, banks, financial institutions or securities brokers;
(b) any merchants that do not issue machine-printed receipts; and
(c) any merchants that are not duly authorized to do business in K11 Art Malls or the Designated Malls.

1.16 Pre-Member means a Member admitted by K11 LP to be a Klub 11 pre-member under the Program subject to such terms and conditions as K11 LP may think fit.

1.17 Program means the programme operated and managed by K11 LP under the name of “Klub 11”.

1.18 Transaction means the transaction specified by K11 LP in this Agreement.

1.19 A reference to one gender includes a reference to all genders.

1.20 Words in the singular includes the plural and vice versa.

2. Enrolment

2.1 Eligibility - Any person who is aged 18 or above and satisfies the Membership entry requirements as may be specified by K11 LP from time to time is eligible for application for Membership.

2.2 Discretion to Decline - K11 LP is entitled to decline any application for Membership at its absolute discretion without giving any reasons.

2.3 No Klub Points - For avoidance of doubt, K11 LP does not offer any Klub Point to Gold Members for any spending in Transaction by the Gold Members which are already counted as fulfilment of the applicable conditions for application of Membership.

3. Membership Card

3.1 Card - K11 LP will issue a Card to a Member upon his successful application for Membership.

3.2 Use of Card - K11 LP and the Designated Merchants are entitled to request a Member to produce his Card when he claims for any Benefits or make a request in relation to his Membership, the Card, the Klub Points and the Benefits. K11 LP and the Designated Merchants are entitled to assume without proof that the bearer of a Card is the Member named thereon.

3.3 Replacement - If a Member requests for replacement of a Card due to loss or damage, K11 LP is entitled to charge the Member an administration fee for replacement at HKD100.00 if the relevant Card Issue City is Hong Kong, or at RMB100.00 if the relevant Card Issue City is in Mainland China or such fee as may be specified by K11 LP from time to time.

3.4 Return of Card - The Card remains the property of K11 LP and shall be returned to K11 LP immediately by a Member upon termination of the Membership or upon request of K11 LP from time to time.

3.5 Misuse - Misuse of the Card by a Member may result in termination or suspension of Membership or withdrawal of Benefits from the Member by K11 LP and the Designated Merchants without prejudice to the accrued rights and remedies of K11 LP and the Designated Merchants against the Member.

4. Non-Transferability

4.1 Non-Transferability - The Membership, the Card, the Klub Points and the Benefits are not transferable by the Member and may only be used or enjoyed by the Member to whom the Membership, the Card, the Klub Points and the Benefits are granted or issued.

5. Pre-Member

5.1 Termination of Pre-Membership - K11 LP is entitled to terminate the Membership of a Pre-Member automatically if the Pre-member does not satisfy all conditions for becoming a Gold Member within the period specified by K11 LP. Upon such termination, K11 LP is also entitled to forfeit all accumulated spending of such Pre-member and does not include them for calculation of Benefits purpose. K11 LP shall have the right not to resume the forfeited accumulated spending even the Pre-member extends or renews his Membership.

6. Klub Points

6.1 Earning Rates - Only a Gold Member is entitled to earn Klub Points. Subject to sub-clauses 2 and 3 of this clause, a Gold Member will earn 10 Klub Points for every HKD1.00 he spends in a Transaction at a Participating Merchant in Hong Kong and 10 Klub Points for every RMB1.00 he spends in a Transaction at a Participating Merchant in Mainland China. K11 LP is entitled to adjust the Klub Point earning rates at any time without any prior notice and to restrict or limit the number of Klub Points a Gold Member will earn on each Transaction for the special programs, facilities and promotional activities.

6.2 Eligible Transaction Only - K11 LP will only offer Klub Points to a Gold Member for the spending on an eligible Transaction between a Gold Member and a Participating Merchant and the Transaction shall exclude the spending by a Gold Member in the following transactions:
(a) Any single spending below HKD$50;
(b) purchase of cash vouchers, gift cards or coupons, stored value cards or pre-paid cards;

(c) payments using rebate promotion (coupons) and New VIP cash vouchers provided and issued by the Participating Merchants;

(d) adding value to Octopus cards, stored value cards or pre-paid cards;

(e) currency exchange;

(f) any transaction at Hyatt Regency Hotel;

(g) charity donations;

(h) any bill payment (including but not limited to payment of telecommunication or utility bills); and

(i) any other transaction between the Gold Member and the Participating Merchants as specified by K11 LP from time to time.

6.3 Registration Required - To earn Klub Points, the Gold Member shall register the spending in the Transaction by presenting his Card and other proofs as specified in clause 7 herein to the Klub Concierge Perk in the same K11 Art Mall or Designated Mall or other locations as specified by K11 LP from time to time within 7 days after the date of the relevant Transaction or other period as specified by K11 LP from time to time. Klub Points are deemed to be earned by the Gold Member on the date of the Transaction.

6.4 Corrections - K11 LP is entitled to cancel or deduct the Klub Points of any Gold Member if such Klub Points were granted by K11 LP to the Gold Member by mistake or error.

7. Proof

7.1 Hong Kong Spending - K11 LP will only accept machine-printed receipts as proof of spending in Transaction in Hong Kong by the Gold Member. If the spending on a Transaction by a Gold Member exceeds HKD200 or other amount specified by K11 LP, the credit, debit, Apple Pay or Alipay payment slip shall also be presented by the Gold Member to K11 LP unless the payment is made through the use of Octopus card and K11 LP has the right to verify the name of the Gold Member on such slip is the same as that of his Card. A Gold Member cannot earn any Klub Points for any Transaction of more than HKD200 if he pays by cash (except for any transactions made in K11 Select or K11 Design Store in Hong Kong).

7.2 Mainland China Spending - K11 LP will only accept invoice (發票) printed under supervision of the local tax authority together with the machine-printed receipts as proof of any spending in Mainland China by the Gold Member.

7.3 Originals Only - K11 LP will only accept original receipts or invoices and does not accept reprinted, handwritten and photocopied receipts or invoices.

7.4 Keeping Records - K11 LP is entitled to make copies of the receipts or invoices produced by the Gold Member to K11 LP for audit purpose.

7.5 Discretion to Reject - K11 LP is entitled to reject any receipts or invoices that K11 LP suspects to be invalid, forged or not issued for genuine transactions.

7.6 Not Re-usable - K11 LP is entitled to mark on the original receipts or invoices used for earning Klub Points by the Gold Member. K11 LP does not accept the use of such marked receipts or invoices for earning Klub Points by the Gold Member again.

8. Cancelled Transactions

8.1 Deduction - If a Gold Member has earned Klub Points from a Transaction which is subsequently cancelled or reversed for whatever reasons, K11 LP is entitled to deduct the Klub Points earned therefrom from his account.

8.2 Shortfall - If a Gold Member has already obtained the Benefits but does not have sufficient Klub Points for redemption of the Benefits for whatever reasons, the Gold Member shall make up the shortfall by paying to K11 LP HKD100 for every 1000 Klub Points or RMB100 for every 1000 Klub Points or other ratio specified by K11 LP or its pro-rate amount. The Gold Member agrees that the payment by the Gold Member to K11 LP in the shortfall is an agreed liquidated damages but not a penalty.

9. Statements

9.1 Deemed Correct - If a Gold Member does not report the error on Klub Points to K11 LP within thirty (30) days from date of issue of a statement from K11 LP to the Gold Member, the Gold Member is deemed to agree to the accuracy of the Klub Points on the statement.

9.2 Conclusive - Except for manifest errors, the records of K11 LP as to the number of Klub Points earned or used by a Gold Member are conclusive.

10. Expiry of Klub Points

10.1 Cut-off Date - The Klub Points which a Gold Member has earned will be subject to a cut- off date depending on the date the Gold Member becomes a Gold Member of Klub 11.

Date of Joining Klub 11 as a Gold Member Cut-Off Date
1 January to 31 March 31 March of each following year
1 April to 30 June 30 June of each following year
1 July to 30 September 30 September of each following year
1 October to 31 December 31 December of each following year

10.2 Expiry - All the Klub Points earned on or before the corresponding cut-off date shall expire within 14 days of the day after the corresponding cut-off date.

10.3 Illustrative Examples - For avoidance of doubt, if a Gold Member joins Klub 11 as a Gold Member on 15 August 2010, the corresponding cut-off date of his Klub Points will be 30 September in 2011. The Klub Points that he earns from 15 August 2010 to 30 September 2011 will expire within 14 days of the day after the corresponding cut–off date of 30 September 2011, which is 14 October 2011.

11. Klub 11 Website

11.1 Services - Only a Gold Member may use the following services, as part of the Benefits, through Klub 11 Website:
(a) making redemption request;
(b) updating his personal particulars;
(c) checking the balance of his Klub Points; and
(d) obtaining information of the Benefits.

11.2 Password - For the purpose of using the services mentioned in sub-clause 1 of this clause, each Gold Member will be assigned a membership account and a password. The Gold Member shall keep his membership account, username and password strictly confidential and in safe custody. The Gold Member is fully responsible for any use of his membership account by any person (including any third parties whether with or without authority of the Gold Member).

11.3 Use - The use of the Klub 11 Website and facility by the Gold Member is also governed by, if any, the applicable terms and conditions and the Privacy Policy Statement of such website and facility.

12. Redemption and Enjoyment of Benefits

12.1 Additional Terms - K11 LP is entitled to impose additional terms and conditions in respect of the Membership, the Card, the Klub Points and the Benefits from time to time. Should there be any inconsistencies between the terms and conditions of this Agreement and those additional terms and conditions, those additional terms and conditions shall prevail.

12.2 Specified Mall for Benefit - A Member may only claim certain items under the Benefits, at the respective K11 Art Mall located at the Card Issue City of his Card and/ or certain Designated Mall and/ or other location specified by K11 LP from time to time and K11 LP is entitled to make final decision on such items of Benefits.

12.3 Limitation - All Benefits are offered subject to availability and are offered only while stocks last (if applicable).

12.4 Eligibility - K11 LP is entitled to grant Benefits (including but not limited to using Klub Points) to a Member only when the Membership accounts of this Member are valid and in good standing as recognised by K11 LP.

12.5 No change - Once K11 LP has accepted a redemption request from a Member, the redemption request by the Member cannot be changed or cancelled.

12.6 Verification of Identification - K11 LP and the Designated Merchants are entitled to request a Member to present his Card and, if necessary, other identification documents for verification of identities of the Member when the Member claims for any Benefits.

13. Termination or Suspension of Membership

13.1 Right to Terminate or Suspend - K11 LP is entitled to forthwith terminate or suspend the Membership of any Member in case the Member breaches any terms and conditions of this Agreement or does not follow the instruction of the K11 LP. In addition, K11 LP reserves the right to forthwith terminate or suspend the Membership of any Member at any time at the sole discretion of K11 LP without any reasons or compensation. K11 LP shall not be liable for any loss or damage resulting therefrom by any party in any event.

13.2 Forfeiture of Klub Point - K11 LP is entitled to cancel all unused Klub Points of a Member forthwith upon termination of its Membership for whatsoever reasons without any compensation.

13.3 Not affecting Other Rights - Termination of Membership of the Member for whatsoever reasons shall be without prejudice to the accrued rights and remedies of K11 LP, the Participating Merchants and the Designated Merchants.

13.4 Death - Upon death of a Member, his Membership account shall be closed and all unused Klub Points (if any) shall be cancelled by K11 LP without any compensation.

14. Disclaimers and Exclusion of Liabilities

14.1 Exclusion and Limitation of Liability - All liability, if any, on the part of K11 LP, its employee, affiliates, agents, suppliers and partner organizations as set out in this Agreement, expressed or implied by statute or otherwise, are hereby excluded to the fullest extent permitted by law. Without prejudice to the foregoing, the maximum liability of K11 LP to any Member shall not exceed HKD100 in aggregate in any event.

14.2 Waiver of rights - A Member hereby is deemed to have read, understood and agreed that he does not rely on any statement, representation, assurance or warranty made by K11 LP and shall waive all of his rights, if any, against K11 LP in relation thereof.

14.3 Quality and responsibility of the Benefits - Without prejudice to sub-clause 2 of this clause, K11 LP does not give any warranty for the quality or fitness of any of the Benefits and accepts no responsibility in respect of the following: -
(a) refusal by K11 LP and any Designated Merchants to offer the Benefits or accept the Card;
(b) unavailability of any of the Benefits; and
(c) refusal of replacement or change of any of the Benefits or compensation or reward thereof by K11 LP or any Designated Merchants.

14.4 Disputes and resolution - In case of any dispute between the Member and the Designated Merchants in relation to this Agreement or the Benefits, both parties shall resolve the disputes themselves. K11 LP shall have the right not to involve in the dispute provided that it shall be without prejudice to any rights of K11 LP under this Agreement, including exercising its rights to make final decision on the dispute.

14.5 Terms of the Designated Merchants - The Designated Merchants may impose additional terms and conditions in respect of the Benefits available to the Member. The Member agrees to be bound by such additional terms and conditions in respect of the Benefits.

15. Right of Modification etc.

15.1 Right to Modify - K11 LP is entitled to, at any time, modify the structure, contents and other features of the Program, including but not limited to joining programs of or having arrangements with other programs for customer rewards and targeted offers.

15.2 Right to Terminate - K11 LP is entitled to amend, suspend and terminate the Program at any time for commercial consideration as it deems fit by giving to the Members a one (1) week’s prior notice without any reasons or compensation. In addition, K11 LP reserves the rights to amend, suspend and terminate the Program at any time without any prior notice, reasons or compensation. K11 LP shall not be liable for any loss or damage resulting therefrom by any party in any event.

16. Personal Information Collection Statement

16.1 General - K11 LP will deal with all personal data in accordance with the Personal Data (Privacy) Ordinance of the Laws of Hong Kong and Privacy Policy Statement of K11 LP. The provisions of this clause set out the specific areas.

16.2 Purpose and Use - The personal data collected from a Member by K11 LP will be used for daily operation; administration of membership accounts and records; research and development; advertising, marketing, public relations and direct marketing (including joint marketing); communicating news and information; identification; processing of purchase orders; provision of goods, services, benefits, offers and promotions or others tailored to needs; fundraising; information and database administration; and other purposes in connection with or incidental to the aforesaid.

16.3 Transfer and Disclosure - K11 LP may share the personal data with or transfer the same to any third parties (within Hong Kong or Mainland China), including but not limited to K11 Group Limited and New World Development Company Limited, Chow Tai Fook Jewellery Group Limited, their respective holding companies, associated companies, fellow subsidiaries and any company in which any of the above has any interest (collectively “New World Group”) and the business associates, partners, agents, contractors, suppliers and providers of K11 LP for the purposes specified in sub-clause 2 of this clause.

16.4 Access and Correction of Information – A Member has a right to request in writing the Personal Data Privacy Officer of K11 LP to:
(a) access his personal data held by K11 LP (if any); and
(b) require K11 LP to correct his personal data that is inaccurate (if any).
K11 LP may charge a reasonable fee for processing a data access request of a Member.

16.5 Enquiries - If a Member has any questions or wishes to access or correct his personal data held by K11 LP, please contact K11 LP’s Personal Data Privacy Officer at:

K11 Loyalty Program Limited
10th Floor of Inter-Continental Plaza,
No. 94 Granville Road,
Kowloon,
Hong Kong
Attention:
Legal Department
Personal Data Privacy Officer
(Marked Confidential)

16.6 Security - The physical records of the personal data of a Member will be stored in secured places with restricted access. The electronic records of the personal data of a Member will be stored in the servers of K11 LP located in secured places. Only authorized personnel of K11 LP will have access to these records and servers.

16.7 Privacy Policy - Please also read the Privacy Policy Statement of K11 LP at Klub 11 Website which sets out the general privacy policy and practices of K11 LP in respect of its collection, holding and use of personal data. The Privacy Policy Statement is also applicable to the Program.

17. Miscellaneous

17.1 Right to Transfer – K11 LP is entitled to transfer, assign, charge, sub-contract or otherwise dispose of any of the rights or obligations under this Agreement and the Program on such terms and conditions as K11 LP may at its sole discretion think fit at any time without any prior notice to the Member.

17.2 Right to Amend - K11 LP is entitled to revise and amend this Agreement at any time without any prior notice.

17.3 Right to Interpret - The right to interpret this Agreement is vested in K11 LP. In case of any disputes, the decision of K11 LP shall be final and binding on all parties concerned.

17.4 English Version Prevails - The Chinese version of this Agreement is for reference only. In case of discrepancies between the English version and the Chinese version, the English version prevails.

17.5 Entire Agreement - This Agreement and any provisions or documents expressly referred to herein constitute the entire agreement between K11 LP and a Member and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between K11 LP and a Member relating to the subject matter.

17.6 Governing Law - This Agreement shall be governed by the laws of Hong Kong Special Administrative Region and shall be subject to non-exclusive jurisdiction of the courts of Hong Kong.


TERMS AND CONDITIONS IN RESPECT OF DS DOLLARS

1. ApplicableActivity
By participatingin the activity organized by K11 Loyalty Program Limited (“K11 LP”) as set outin clause 2 below (the “Activity”), each participant is deemed to have read,understood and agreed to the terms and conditions applicable to the Activity.
2. The Details ofActivity
DS Dollars Rebate
When a Klub 11member (“Member”) purchases at K11 Design Store his purchase shall generate arebate equivalent to 11% of his net spending amount (the “DS Dollars”), whichthe Member may use at K11 Design Store during the validity period of the DSDollars.
Member can earn DSdollars for purchase of K11 Design Store products, except during specialpromotion as specified by K11 Design Store from time to time.
Member can onlyearn DS Dollars at designated locations specified by K11 Design Store. Memberneeds to present their Klub 11 membership card at the time of payment to earnDS Dollars and no compensation of DS Dollars will be granted after settlingpayment for whatever reason.
DS Dollars earnedare rounded up to the nearest ten cents.
3. Special Termsand Conditions applicable to the Activity
(1) Terms Used
(a) K11 DesignStore
“K11 Design Store” shall mean K11 DesignStore (Shop 105,110 & 111, Level 1, K11, 18 Hanoi Road, Tsim Sha Tsui, HongKong) or any counter run by K11 Design Store at specified locations notifiedfrom time to time.
(b) Net spendingamount
“net spending amount” shall mean thespending amount after deduction of all payments by means of K11 Design Storevouchers, DS Dollars, Klub Dollars, and other vouchers and credits.
(2) ValidityPeriod of DS Dollars
DS Dollars shallbe valid from the day immediately following the Member's relevant purchase andshall expire on nearest quarter month end (ie 31 Mar, 30 Jun, 30 Sep, 31 Dec)with a minimum of 90 days from the Member's relevant purchase. All expired andunused DS Dollars shall become invalid without any compensation.
(3) Examples
(a) Member A makesa purchase at K11 Design Store on March 10 for HK$1,296. This will generateHK$1,296*11% = HK$142.6 DS Dollars for Member A, which he can use in nextpurchase at K11 Design Store from March 11 to Sep 30.
(b) Member A makesa purchase at K11 Design Store on March 10 for HK$1,296 and uses HK$100 K11Design Store voucher and HK$28 Klub Dollars. This will generate(HK$1,296-HK$128)*11% = HK$128.5 DS Dollars for Member A, which he can use innext purchase at K11 Design Store from March 11 to Sep 30.
(4) Use of DSDollars
Member could useboth Klub Dollars & DS Dollars as payment in the same transaction.
Excepted asprovided for above, DS Dollars cannot be used in conjunction with otherpromotion offers.
Members may decidethe amount of DS Dollars to be used for each purchase during the validityperiod of the DS Dollars. The DS Dollars will be deducted according to DSDollars expiry sequence.
(5) Record
The amount ofavailable DS Dollars will be reflected in the Member’s account.
(6) Refund orCancellation
If the Member’srelevant purchase is subsequently refunded or cancelled, an applicable amountof DS Dollars will be deducted from the Member’s account.
(7) MembershipCard
Member shall atthe time of purchase presents his original Klub 11 membership card ore-membership card for verification of identity.
(8) No Exchange
The DS Dollarscannot be exchanged for cash or other gifts or privileges.
(9) Klub Points
The net spendingamount may earn Klub Points.
(10) Terminationof the Activity
K11LP has theright to suspend, terminate or cancel the Activity at any time without anyprior notice.
(11) Other Termsused
Other terms notdefined in these Terms and Conditions shall have the same meanings as definedin the Klub 11 Program Terms and Conditions.
4. General Termsand Conditions applicable to the Activity
(1) Amendment
K11LP has theright to amend any of these Terms and Conditions at any time without any priornotice.
(2) Interpretation
K11LP has theright to interpret these Terms and Conditions. In case of disputes, thedecision of K11LP will be final and binding on all parties concerned.
(3) EnglishVersion Prevails
The Chineseversion of these Terms and Conditions are for reference only. In case ofdiscrepancies between the provisions of the English version and the Chineseversion, the English version will prevail.
(4) Governing Laws
These Terms andConditions shall be governed by the laws of Hong Kong Special AdministrativeRegion.
Issued by K11 Loyalty Program Limited on 23 Feb 2016.